To lead and manage the daily operations of Native Media Studios, combining creative expertise in photography and videography with strong sales, marketing, IT service knowledge, and team leadership. The Shop Manager ensures exceptional service delivery, drives studio growth, and maintains a high-performing, customer-focused environment.
As a Shop Manager, you will have the opportunity to gain practical experience in the exciting and dynamic fields of Information Technology and Digital Media. You will collaborate with experienced professionals in Sales, Marketing, Operations in Digital Media and IT to enhance your skills and contribute to our growth.
KEY RESPONSIBILITIES:
To lead and manage the daily operations of Native Media Studios, combining creative expertise in photography and videography with strong sales, marketing, and team leadership skills. The Shop Manager will ensure high-quality production, drive business growth, manage company staff and resources, and uphold brand standards.
Visual Production
Conduct professional photography sessions (portraits, products, events, lifestyle).
Film and edit promotional, corporate, and social media videos.
Manage post-production workflows, file organization, and asset backups.
Maintain studio equipment in excellent working condition (cameras, lighting, audio, drones).
Sales & Marketing
Identify and engage potential clients for photo/video services.
Create and present service proposals, quotes, and close sales deals.
Plan and execute marketing campaigns across social media, email, and digital platforms.
Analyze performance metrics and optimize strategies to increase leads and sales.
Supervision & Team Management
Oversee daily activities of photographers, videographers, and editors.
Assign projects, monitor progress, and ensure timely delivery of high-quality work.
Train and guide team members in production techniques and customer service.
Foster a productive, collaborative, and positive work environment.
Studio Operations
Studio & Operations Management
Oversee inventory, IT hardware/software, and facility maintenance.
Ensure studio and IT service areas are clean, secure, and fully operational.
Continuously improve workflows, documentation, and client service standards.
CANDIDATE PROFILE
Creative & Technical Skills
Proficient in photography/videography (studio and on-location).
Skilled in editing software (Adobe Premiere, Photoshop, Lightroom, etc.).
Experienced with professional AV gear, drones, lighting setups.
Sales & Marketing
Strong ability to market and sell creative and technical services.
Hands-on knowledge of digital marketing tools, CRMs, and social media platforms.
Results-driven, able to meet and exceed monthly sales targets.
IT Services Expertise
Application Development (web, mobile, or desktop).
Database Design & Management (SQL, NoSQL, ERD modeling).
Website Design (WordPress, HTML/CSS, responsive UI/UX principles).
Security & Surveillance Systems Installation (CCTV, access control).
Computer Network Design, Implementation & Management (LAN/WAN, routers, switches).
IT Managed Services (monitoring, helpdesk, preventive maintenance).
Electronics & Electrical Repairs, Maintenance & Installations (UPS, wiring, appliances).
Leadership & Soft Skills
Minimum 3 years of relevant experience in a supervisory or management role.
Strong project coordination, time management, and decision-making abilities.
Excellent verbal and written communication skills (Spanish and preferably English).
Adaptability, initiative, and customer-first mindset.
REQUIREMENTS
Minimum 3 years’ experience in a related role (photo/video, sales, studio management).
Strong portfolio demonstrating photography and videography work.
Degree or diploma in Media Production, Marketing, Communications, or related field.
Flexible schedule (may include weekends and event-based work).
Intermediate to advanced English proficiency (preferred).
What We Offer
Competitive base salary + commission on sales
Performance bonuses
Ongoing training and growth opportunities
A dynamic, creative work environment with room for advancement
Why Join Native Media Studios?
As our Shop Manager, you’ll be the heart of operations—leading creative projects, driving business success, and inspiring a talented team to deliver stunning visual experiences. Be part of a dynamic company where media production meets innovative IT solutions. As Shop Manager, you will have the unique opportunity to lead cross-functional teams, deliver impactful visual and digital services, and help shape the studio’s future.
COMPANY CULTURE:
Our company values creativity, innovation, and a passion for visual storytelling.
We foster a respect, collaborative environment where ideas are encouraged, and each team member’s contribution is valued.
We are committed to producing top-notch visual content that resonates with our audience and drives our brand’s success.
Job duties may vary and are subject to change based on business needs.
Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by jobholders within this job.
It is not intended to be an exhaustive list of qualifications, skills, duties, responsibilities, or working conditions associated with the position.