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Course Description Outline for New Employees at Native Media Studios

Course Title: Welcome to Native Media Studios: Foundations for Success

Course Overview:
This comprehensive onboarding program is designed to equip new employees with the knowledge, skills, and tools needed to excel at Native Media Studios. The course covers our company culture, core services, tools, and processes, ensuring a smooth transition into your role and alignment with our mission and vision.

Module 1: Introduction to Native Media Studios

  • 1.1 Company History and Vision

    • Overview of our journey since 2014.

    • Understanding our mission, vision, and core values.

  • 1.2 Our Services and Portfolio

    • Overview of digital media and IT services.

    • Exploring our portfolio and success stories.

  • 1.3 Company Culture and Team Dynamics

    • Our commitment to excellence, innovation, and collaboration.

    • Introduction to team structure and key roles.

Module 2: Digital Media Services Training

  • 2.1 Photography and Videography Basics

    • Equipment overview and best practices.

    • Capturing high-quality visual content.

  • 2.2 Website Development and SEO

    • Fundamentals of web design and development.

    • SEO strategies to enhance online visibility.

  • 2.3 Social Media Management

    • Crafting engaging content and campaigns.

    • Analytics and performance tracking.

Module 3: IT Services Training

  • 3.1 IT Solutions Overview

    • Understanding our IT service offerings.

    • Tools and technologies we use.

  • 3.2 Client Support and Troubleshooting

    • Best practices for client communication.

    • Problem-solving and technical support techniques.

Module 4: Tools and Processes

  • 4.1 Internal Tools and Software

    • Introduction to project management tools (e.g., Trello, Asana).

    • Familiarization with editing software (e.g., Adobe Creative Suite, Final Cut Pro).

  • 4.2 Workflow and Project Management

    • Understanding our project lifecycle.

    • Time management and meeting deadlines.

Module 5: Client-Centric Approach

  • 5.1 Understanding Client Needs

    • Active listening and effective communication.

    • Tailoring solutions to meet client goals.

  • 5.2 Building Strong Client Relationships

    • Delivering exceptional customer service.

    • Handling feedback and resolving issues.

Module 6: Professional Development

  • 6.1 Staying Ahead in the Industry

    • Keeping up with digital media and IT trends.

    • Continuous learning and skill development.

  • 6.2 Team Collaboration and Growth

    • Fostering teamwork and innovation.

    • Opportunities for career advancement at Native Media Studios.

Information Security & Privacy Awareness

  • Protect company and client information
  • Secure cameras, computers, phones, storage devices, and studio equipment
  • Protect passwords and accounts
  • Identify phishing, scams, malware, and social-engineering attacks
  • Safely handle client photos, videos, audio, documents, and personal information
  • Protect intellectual property and confidential materials
  • Use cloud storage and collaboration platforms securely
  • Protect information when working remotely or on location
  • Respond appropriately when a security or privacy incident occurs
  • Understand individual responsibilities for maintaining information security

 

Final Assessment and Certification

  • Capstone Project: Apply your learning to a mock client project.

  • Evaluation: Feedback and assessment from trainers.

  • Certification: Receive a certificate of completion.

Course Duration: 2-3 weeks (flexible based on role and prior experience).
Delivery Method: In-person workshops, online modules, and hands-on training.
Trainers: Experienced team leads and industry experts.

Outcome: By the end of this course, new employees will be fully equipped to contribute to Native Media Studios’ mission, deliver exceptional results, and grow within the company.

Welcome to the Team! 

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What Will You Learn?

  • By the end of this course, employees will be fully equipped to contribute to Native Media Studios’ mission, deliver exceptional results, and grow within the company.

Course Content

Welcome
Welcome to Native Media Studios: Foundations for Success Course Overview: This comprehensive onboarding program equips new employees with the knowledge, skills, and tools needed to excel at Native Media Studios. The course covers company culture, core services, tools, and processes, ensuring alignment with our mission and vision.

  • Introduction to Native Media Studios
  • Quiz
  • About

Our Services

Policies

Knowing the Customer
ABC Classification

Information Security & Privacy Awareness
This is a practical employee/contractor awareness program specifically for a media production environment, covering cameras, editing systems, cloud storage, client files, social media accounts, studio networks, freelancers, physical equipment, and privacy. Course Purpose: The purpose of this course is to develop a strong security and privacy culture throughout Native Media Studios. Participants will learn how to: Protect company information. Protect customer and client information. Protect personal information. Protect intellectual property. Secure digital media. Secure IT systems. Secure training environments. Secure equipment and physical assets. Recognize cyber threats. Prevent unauthorized access. Safely use email, cloud services, and communication platforms. Respond appropriately to security incidents. Understand privacy responsibilities. Safely work with vendors, freelancers, students, customers, and clients. Learning Outcomes After completing this course, participants should be able to: Explain fundamental information-security concepts. Explain confidentiality, integrity, and availability. Identify common cybersecurity threats. Recognize phishing and social-engineering attacks. Use secure authentication practices. Protect computers and mobile devices. Properly classify company information. Safely handle personal information. Protect digital media and intellectual property. Secure cloud-based systems and file sharing. Protect IT infrastructure and credentials. Protect students and training participants. Secure equipment sales and rental operations. Apply physical-security principles. Work securely from remote locations. Recognize security incidents. Report incidents correctly. Understand third-party and vendor security. Apply privacy principles to daily work. Demonstrate security awareness through practical scenarios.

Employee and Staff Handbook
This handbook establishes general workplace standards for employees, interns, contractors, trainees, and other personnel where applicable. It is intended to: • Establish consistent workplace standards • Protect employees and the organization • Improve customer experience • Protect company assets • Promote accountability • Establish professional behavior • Improve operational efficiency • Reduce security and safety risks • Clarify employee responsibilities The handbook does not replace an employee's signed employment contract or applicable law. Where a conflict exists between this handbook and a legally binding employment agreement or applicable law, the applicable legal or contractual requirement will prevail. Management may update this handbook when operational, legal, technological, or organizational requirements change.

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